Your ongoing challenge
Most organisations carry large numbers of PDFs accumulated over years of web publishing. They sit across websites and legacy structures, with no clear picture of what exists, where it lives, or who owns it. The first task is finding them. The second is making them work for the people, search engines, and AI systems now reading them.
The reach of that content has changed. AI search and AI agents now read, summarise, and present published material on a visitor's behalf. Where content is inaccessible, outdated, duplicated, or unclear, the picture they form of the organisation reflects those gaps. Manual approaches cannot keep pace with the volume.
What the platform does
AiCM converts the PDFs linked across a website into inclusive web content that people, search engines, and AI systems can read.
The work begins with discovery, scanning the site and generating a structured catalogue of the document estate. For the first time, organisations see what they hold, where it sits, and the scale of the work involved. Linked PDFs are converted into inclusive HTML, served alongside the original through the secure tag.
Ongoing, organisations define what is correct for their own content. Approved positioning, terminology, and facts are held centrally, and the platform flags inaccuracies in material already online. The original PDF is never altered, and the process is consistent, documented, and repeatable.
Why it matters
Published content now has more readers than people alone. Search engines, AI search, and AI agents read the same material, summarise it, and represent the organisation on a visitor's behalf.
PDFs sit at the centre of that exposure. Left in place, they shape how people, machines, and decisions outside the organisation see what is published. A structured, ongoing process keeps inclusive content available as documents change, new ones appear, and the audience reading them grows.
That is what AiCM is built to support.
Where we come from
AAAnow has been automating digital quality since 1999. That history informs everything aicm does: the approach to scale, the emphasis on evidence over assertion, and the understanding that organisations need practical tools, not promises.
We are privately owned and independently funded. That matters because it means our focus stays on the work, not on what is convenient to say about it.
What actually matters
Digital content needs to be ready to be online. That means it is accessible, it works for the people using it, and the organisation behind it has clear evidence of what exists and what has been done about it. It means accountability is real, not assumed. Risk, whether legal, reputational, or operational, is understood and managed. And the value of having content online is not undermined by barriers that should never have been there in the first place.
For aicm, what actually matters is straightforward. People need to be able to access documents. Organisations need to know what they have. And the process of getting from one to the other needs to be practical, repeatable, and evidence-based.
The vision
A world where digital content is accessible by default. Where inclusion is not a project, a remediation exercise, or a compliance checkbox. Where the tools exist to make it practical and scalable for every organisation, regardless of size, sector, or the volume of content they carry.
That is the direction aicm is built toward.
The problem at scale
Document accessibility is complex, persistent, and largely unresolved at scale. Organisations have published PDFs for decades. Ownership is fragmented, volumes are often unknown, and the tools available to address the problem have historically required significant manual effort, specialist resource, and ongoing cost.
Legal requirements are in place across jurisdictions worldwide and continue to develop. New obligations are emerging around language delivery. The expectation that digital content should work for everyone is not going away.
The challenge is not awareness. Most organisations understand that the problem exists. The challenge is doing something about it at the scale the problem actually operates at, without the effort and cost making it an impossible task.
Our value
aicm gives organisations the tools to understand, manage, and act on their document estate in a structured, automated way.
The platform reduces the manual effort involved in discovery, conversion, and delivery of accessible content. It replaces fragmented, ad hoc approaches with a consistent operational workflow. It provides documented evidence of what has been done, supporting responsible reporting and informed decision making.
For executives, that means clarity and oversight. For digital and content teams, that means practical support to make progress without the process consuming every available resource. For the people using the website, that means content that works.
Our proposition
aicm is built to operate at scale, for organisations with large document estates, high document turnover, and real operational complexity.
The platform supports single documents and bulk volumes. Discovery and cataloguing can be run across an entire website. Conversion and delivery are automated. The infrastructure is designed for organisations operating across multiple regions, with options for hosted delivery or self-managed deployment depending on what each organisation needs.
Whether the starting point is a single department or an estate of thousands of documents, the workflow is the same. Consistent, automated, and repeatable.
Our principles
Everyone should be able to access digital content. That is not a commercial position. It is the reason this work exists.
aicm operates on the principle that accessible content is the standard, not the exception. That organisations should have the means to meet that standard without the process being prohibitively expensive or impossibly manual. And that the people using websites, including those who rely on assistive technology, deserve content that has been prepared with them in mind.
Practically, that means being honest about what the platform does and does not do. Automation at scale produces meaningful, measurable progress. It does not guarantee any specific legal outcome. Organisations with document accessibility obligations should take independent advice on their specific position.
Our mission
Google made the web searchable. The mission for accessible content is equally clear: make it usable. For everyone.
aicm exists to close the gap between the volume of inaccessible content that exists online today and the practical capacity organisations have to do something about it. Automation is the only way that gap closes at any meaningful speed.
Our approach
Automation. Applied to the specific, persistent problem of PDFs and accessible content across websites.
The platform discovers what exists, catalogues it, converts selected documents into accessible HTML, and delivers that content in a format that works for the people using it. The process is documented throughout, giving organisations evidence of progress and a basis for ongoing management.
This is not a one-off exercise. New PDFs are published constantly. Content changes. The platform is designed to support ongoing management, not just initial clearance.
Brand promise
Confidence comes from clarity and control. Knowing what you have. Knowing what has been done about it. Knowing what still needs attention.
That is what aicm provides. Not reassurance. Not promises about outcomes that depend on factors beyond any single platform. A clear, structured, evidence-based process that puts organisations in control of their document estate and keeps them there.
That is the work. aicm is built to do it.