20 things we are asked

You can see the engine in action on our /convert page, which converts a real PDF into an accessible HTML view in front of you. For a guided walkthrough on your own documents and websites, contact us and we will arrange a short live session.

One subscription covers continuous discovery of each PDF on your websites, automated conversion to accessible HTML, the secure tag that serves the accessible view to visitors, ongoing monitoring for new and changed PDFs, alerts, analytics, evidence reporting and litigation support if needed.More detail

Quotes are based on combined monthly page views across all websites carrying your secure tag, with a website multiplier for multi-domain estates. Send us your domains and approximate monthly traffic and we will return a fixed monthly figure within one working day.

No automated or manual process delivers a guaranteed 100% perfect document, and any vendor claiming otherwise is misleading you. What we deliver is a continuously improving accessible view of each PDF, validated against WCAG 2.2 AA, with monitoring, alerts and the ability to override or refine specific documents where needed. This is recognised as a reasonable adjustment under the major regulatory frameworks.

The $375 fixed fee covers 45 days of unlimited PDF processing across unlimited documents and websites. It is deliberately priced to remove procurement friction, let you prove the value internally and complete a meaningful body of work before any larger commitment.

We can raise an invoice payable by bank transfer or against a purchase order. Contact us with your billing details and PO reference and we will issue the invoice the same day.

Send your purchase order to our billing contact with the agreed scope and value. We will acknowledge receipt, match it to your account and begin work as soon as it is in place. We can also provide a pro-forma invoice if your finance team needs one to raise the PO.

You receive a continuously updated catalogue of each discovered PDF, the accessible version served, conversion metadata and visitor analytics. This is shareable evidence you can pass to legal, compliance, executive sponsors or external complainants showing exactly what has been done and when.

A single line of script for them to add to the site template, the domains in scope and a named technical contact. That is it. There is no server to provision, no CMS plugin to install and no change to existing PDF URLs.

Once the tag is live, the platform crawls and indexes each PDF on the in-scope domains, converts them to accessible HTML in priority order based on real visitor traffic, and begins serving accessible views on demand. You receive a confirmation report showing inventory, conversion status and live serving metrics.

The pipeline combines text extraction, OCR for scanned content, structural analysis and AI vision for figures, charts and diagrams. Tables are reconstructed with proper headers, forms are detected, and images receive descriptive alternative text. Reading order, language and headings are inferred and validated against WCAG 2.2 AA.

No. The tag loads asynchronously and adds no measurable performance overhead. The accessible view is a separate page served on demand, so your existing design and layout are unchanged.

The tag is a small, asynchronous, sandboxed script. It has no access to user data, session information or cookies and does not affect site performance. It detects PDF links and serves accessible views. That is its entire scope. Read more on Tag Security.

The original PDF stays exactly where it is on your server, untouched. The accessible HTML view is served alongside it, and visitors choose which to open. Nothing is removed, replaced, rehosted or modified, and your existing URLs continue to work.

You approve the domains in scope and you approve the secure tag deployment. You can pause, exclude specific PDFs or remove the tag at any time. Pricing reflects combined usage across the websites you have approved, never anything else.

A continuously updated catalogue of each discovered PDF, the accessible version served, conversion metadata and visitor analytics. New and changed PDFs are detected automatically and processed without intervention, with alerts when anything needs attention.

Each converted document can be reviewed and refined. Where a specific page needs adjustment, our team can apply edits to the accessible HTML view, and the updated version is served immediately. For estates with high volumes, the priority is the documents that visitors actually read, surfaced by the analytics.

Even a well tagged PDF is a poorer experience for assistive technology than equivalent HTML. PDF was designed for fixed layout print, not adaptive reading. Serving an accessible HTML version alongside the original document is the pragmatic, inclusive choice and is recognised as a reasonable adjustment under the major regulatory frameworks.

Most organisations underestimate by an order of magnitude. PDFs accumulate over years across teams, microsites and archives. Without automated discovery, there is no reliable inventory and no view of which documents people actually read. aicm builds and maintains that picture continuously, ranked by real visitor consumption.

Manual remediation runs at roughly $50 to $150 per page and takes hours per document. With thousands of PDFs and continuous new uploads, projects stall before completion and the backlog grows. Automation is the only model that keeps pace with the rate at which PDFs are produced.