Help and support
Find answers, resources and support.
Search the aicm site, browse the core resources by topic, or email support directly. The page is organised around the decisions teams usually need to make.
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Key Resources
GOVERNANCE
Control, privacy and assurance
Understand how the service is managed, monitored, and kept under your control, with security confirmed. What we do, and don't, what you can expect and the detail requested by procurement.
GO LIVE
What happens after launch
See how your PDFs become inclusive web content, helping more visitors and AI systems read what you have published.
Deployment
Install the tag on your CMS
Setting up the secure tag on the pages of your website, through your CMS. Sitecore to Wix, Kentico, Adobe, CIVICplus, Contentful, GOSS and many others - 99% compatibility.
IMMEDIATE QUOTE
3-clicks, build your quote
Use the pricing calculator yourself in a couple of clicks. Understand the investment to be made to ensure accessibility and AI inclusivity of your content.
Browse by topic
Choose the path that matches the question
Routes are grouped around the jobs people arrive with: install, explain, govern, review, or check policy.
Get started
Quote, install, and run the platform.
Pricing and instant quote
3-clicks to a price for your estate.
aicm.aaanow.ai/pricing
How it works
End-to-end view of the platform.
aicm.aaanow.ai/how-it-works
Our approach
Why automated PDF inclusion works at scale.
aicm.aaanow.ai/our-approach
Secure tag installation
Install the secure tag on your CMS.
aicm.aaanow.ai/resources/cms-tag-installation
Go Live: what happens after launch
The first three months and beyond.
aicm.aaanow.ai/resources/go-live
Visitor experience
What people see, and what changes for them.
See it working
Schematic view of the platform in action.
aicm.aaanow.ai/our-approach/see-it-working
Visitor experience
What visitors see when the platform is live.
aicm.aaanow.ai/our-approach/visitor-experience
Important questions
Twenty common questions answered.
aicm.aaanow.ai/our-approach/important-questions
Governance and security
Control, privacy and assurance for your reviewers.
Governance
Control, privacy and assurance overview.
aicm.aaanow.ai/resources/governance
Tag Security
Secure tag architecture, hardening and isolation.
aicm.aaanow.ai/tag-security
Security policy
Vulnerability reporting and disclosure process.
aicm.aaanow.ai/security
System availability
Live uptime and performance monitoring.
aicm.aaanow.ai/system-status
Compliance and AI
Where regulation, accessibility and AI meet your PDFs.
Who speaks for the organisation? (whitepaper)
AI reading public content, and the version it assembles.
aicm.aaanow.ai/whitepaper/who-speaks-for-the-organisation
The compliance promise
Vendor marketing vs vendor terms.
aicm.aaanow.ai/resources/compliance-promise
HTML first for public documents
Why HTML is the better default.
aicm.aaanow.ai/resources/html-first-for-public-documents
Public sector PDF position
UK, US and EU public sector guidance.
aicm.aaanow.ai/resources/public-sector-pdf-position
Two obligations on your PDFs
Accessibility and brand control.
aicm.aaanow.ai/resources/two-obligations-on-your-pdfs
Five stages of dealing with a PDF estate
From discovery to ongoing management.
aicm.aaanow.ai/resources/five-stages-of-dealing-with-a-pdf-estate
All resources and articles
Browse the full library.
aicm.aaanow.ai/resources
Policies and legal
The pages procurement and legal teams ask for.
Terms and Conditions
Commercial terms and contractual position.
aicm.aaanow.ai/terms
Privacy Policy
Personal information and lawful processing.
aicm.aaanow.ai/privacy
Cookies
Cookie use, tracking and consent.
aicm.aaanow.ai/cookies
Acceptable Use Policy
Service use rules and prohibited activity.
aicm.aaanow.ai/acceptable-use
Disclaimer
Reliance limits and service scope.
aicm.aaanow.ai/disclaimer
Accessibility
Accessibility commitment and feedback route.
aicm.aaanow.ai/accessibility
Offer terms
45-day unlimited offer eligibility.
aicm.aaanow.ai/offer-terms
Talk to a person
Questions go straight to a human
Deployment, accessibility, security, privacy or content questions can be raised at any point. Procurement and security queries are routed to the right specialist.
Typical response within one working day, Monday to Friday.